A. Usage of Personal Data
This policy covers how TiiTENT use the personal data it has collected. Personal data refers to private information that can identify a person including someone’s name, address, email, and phone number.
B. Collection and Use of Personal Data
- Types and Purposes of Collection
TiiTENT needs to collect your personal data including your name, email address, contact address, and phone number for a number of reasons such as redeeming rewards, shipping products, advertising and marketing, performing market research, giving out free gifts, notifying membership rights, and planning future services. The data will be used by TiiTENT to manage memberships, provide services, inform members of their rights and promotions, conduct market research, deliver products, and perform other activities that match the purpose of data collection. If you are not the receiver of the order, we will ask you to provide the receiver’s personal data including his/her name, phone number, and contact address to ensure successful delivery of the product.
- Influence of Data Accuracy
Failing to provide complete membership information may prevent you from using TiiTENT’s membership services, accessing member-only services or receiving the latest information. If the receiver information you provide is incorrect or incomplete, your membership services or product delivery may be affected.
C. Sharing and Disclosure of Personal Data
TiiTENT will never provide, sell, exchange, or share any personal data to other individuals, groups, or non-affiliated companies, except in either of the following circumstances:
- With your consent
- To provide the product or service you have requested from TiiTENT
- To respond to subpoenas, court orders, or legal proceedings; to obtain or exercise legal rights, or to defend legal claims
D. Information Security and Validation
Information security and protection is our top priority. Therefore, we have adopted a multi-layered security strategy to ensure the highest level of data security. We have also spared no effort to protect personal data by making reasonable use of technology and procedures.
To provide you with the best services, TiiTENT may put cookies on your computer and access the cookies. If you refuse to accept cookies, you can configure the privacy level of your browser to High to decline cookies; however, this may have a negative impact on the usability of certain websites.
F. Exercise of Data Subjects’ RightsTiiTENT will use the information you provide based on the abovementioned purposes during the term of your membership and in places where our services are accessible. You can exercise the following rights in relation to your personal data with TiiTENT including making any inquiry of, reviewing, supplementing or correcting, requesting a copy of, erasing, as well as demanding the cessation of the collection, processing or use of your personal data. Please contact us if you want to exercise the abovementioned rights or if you want to delete or disable your TiiTENT account. Your account may still reside in our archives after being deleted.
I. Confidentiality and Security
TiiTENT has maintained physical, electronic and procedural safeguards that comply with applicable legal standards to protect your personal data. We restrict access to your personal data to employees who need to know that information to provide products and services to you or to complete their work.
K. Questions and Suggestions
Please contact TiiTENT’s customer service if you have any questions or suggestions
Customer service hotline: +886-7-8715879
Office hour: 09:00 ~ 12:30 and 13:30 ~ 18:00 from Monday to Friday (Business Days)